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Restaurant Operations Manager

2 months ago

Port Moody, British Columbia, Canada Panago Pizza Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to lead our team at Panago Pizza. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operational Excellence: Determine the type of services to be offered and implement operational procedures to ensure seamless customer experiences.
  • Performance Management: Conduct regular performance reviews to motivate and develop your team.
  • Regulatory Compliance: Enforce provincial/territorial liquor legislation and regulations, ensuring our restaurant remains compliant and up-to-date.
  • Health and Safety: Ensure all health and safety regulations are followed, maintaining a safe and healthy work environment for our staff and customers.
  • Supply Chain Management: Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible quality and value.
  • Customer Service: Address customer complaints or concerns promptly and professionally, providing exceptional service and building customer loyalty.
  • Business Development: Participate in marketing plans and implementation, driving sales growth and increasing brand awareness.
Requirements:
  • 3 years to less than 5 years of experience in a similar role.
  • Permanent employment with a 40-hour workweek.
  • Fluency in English as the primary language of communication.