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Store Operations Manager

2 months ago

Area L Grasslands, Canada Duck Donuts Full time
Job Description

Job Title: Store Operations Manager

Company: Duck Donuts

Location: [Not Specified]

Job Type: Full-time

Job Category: Retail/Wholesale

About Us: Duck Donuts is a fast-paced and dynamic company that is passionate about delivering a great product and outstanding service in a clean and welcoming atmosphere.

Job Summary: We are seeking a highly motivated and experienced Store Operations Manager to join our team. The successful candidate will be responsible for directing the daily operations of a single store, ensuring compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising.

Key Responsibilities:

  • Customer Service: Ensure that the store provides a great product and outstanding service to our guests, exceeding their expectations and building a loyal customer base.
  • Store Operations: Direct the daily operations of the store, including managing inventory, controlling costs, and maintaining a clean and welcoming environment.
  • Team Management: Build and manage a high-performing team, providing coaching, development, and disciplinary action as needed.
  • Compliance: Ensure compliance with all Federal, State, and Local Labor Laws, as well as company policies and procedures.
  • Reporting and Analysis: Prepare and analyze reports on store performance, including sales, customer feedback, and inventory management.

Requirements:

  • Education: 2+ years of management experience in a food service/retail environment or a 2 or 4-year degree or equivalent work experience.
  • Skills: Excellent written/verbal communication, interpersonal, and presentation skills, with the ability to successfully manage and problem-solve multiple priorities in a fast-paced work environment.
  • Experience: 2+ years of experience in restaurant management (fast casual and franchising preferred).

What We Offer: Competitive compensation based on experience and availability, opportunities for professional growth and development, and a dynamic and supportive work environment.