Floor Leader
4 weeks ago
Poste : Leader De Plancher (Temps Partiel 20-29 heures par semaine)
Nous recherchons :
Une personne dynamique et orientée équipe pour rejoindre notre équipe en tant que Leader De Plancher. En tant que Leader De Plancher, vous contribuerez à créer une expérience Lush unique et authentique pour les clients et le personnel.
Nous offrons :
Une ambiance de travail amusante et décontractée, où l'individualité est encouragée.
50 % de rabais sur tous nos produits.
Une structure de travail non traditionnelle qui favorise l'esprit entrepreneurial.
De nombreuses occasions d'avancement puisque Lush encourage les promotions à l'interne.
Responsabilités :
Expérience client : créer des expériences uniques qui répondent aux besoins des clients et leur font vivre des moments mémorables. Former et encadrer son équipe pour qu'elle soit en mesure d'offrir une expérience client personnalisée en faisant preuve d'écoute active, de curiosité et d'une excellente connaissance de la marque et des produits.
Esprit d'équipe : se présenter à chaque quart de travail avec une attitude positive, en étant prêt à apporter sa contribution et à donner l'exemple dans chaque situation. Être proactif dans son propre développement professionnel et chercher constamment à faire progresser ses compétences et à s'intégrer à un environnement de travail axé sur les solutions.
Excellence opérationnelle : aider à créer et à maintenir une atmosphère accueillante en boutique avec des produits frais, des présentoirs attrayants et des procédures efficaces qui promeuvent l'excellence et les valeurs Lush. Déléguer et faire un suivi avec son équipe afin de s'assurer qu'ils comprennent bien les attentes et offrir son soutien.
Leadership : participer à l'ouverture et à la fermeture de la boutique et à la gestion des caisses. Faire preuve de leadership en respectant des standards élevés, en formant son équipe sur les meilleures pratiques et en montrant l'exemple. Participer à des projets et assumer des responsabilités qui vous font évoluer en tant que leader et qui approfondissent votre connaissance de l'entreprise.
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