Reception Clerk

Position Overview

Welcome Center Clerk

Work Schedule: Monday-Friday, 2:45 PM - 10:45 PM

Location: Brantford, ON

General Summary:

The Welcome Center Clerk plays a crucial role in managing the flow of trailers and containers, ensuring proper documentation and access control within the yard.

Key Responsibilities:

• Oversee the inspection of incoming and outgoing trailers and containers.
• Maintain accurate records of individuals entering and exiting the yard.
• Ensure proper documentation on Bills of Lading (BOLs) and inspection sheets for trailers and containers.
• Engage with drivers in a courteous and professional manner.
• Utilize the Warehouse Management System (WMS) for checking trailers and containers in and out.
• Collaborate with clerical and workflow teams.
• Respond to phone inquiries from both internal and external customers.
• Manage access control and maintain driver logs.
• Conduct yard audits to reconcile the current yard status with WMS data.
• Prioritize and manage a high volume of emails throughout the shift.
• Enforce safety protocols, including personal protective equipment (PPE) and traffic regulations.
• Promptly report any safety or security concerns.

Qualifications:

Education and Experience:

• High School Diploma or equivalent, with 1-2 years of relevant experience.
• Strong verbal and written communication skills.
• Customer service-oriented mindset.
• Ability to work effectively as part of a team.

Physical and Cognitive Requirements:

With or without accommodation:

• Ability to adhere to policies and procedures.
• Proficient in reading, writing, and interpreting information.
• Basic arithmetic skills (addition, subtraction, multiplication, division).
• Manual dexterity to handle various tasks.
• Capability to sit, walk, or stand for extended periods.
• Visual acuity for close, distance, and color vision, as well as depth perception.

FedEx Supply Chain is an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in our application procedures, hiring, and other employment conditions.

Compensation: FedEx Supply Chain offers competitive hourly rates based on location and experience.

Job Category: Warehouse & Distribution

Primary Location: Canada-Ontario-Brantford

Schedule: Full-time

Pay Range:

(Min) Mid (Max) Hourly