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Retail Operations Supervisor

2 months ago

Delta, British Columbia, Canada Sun Farm Produce (2007) Ltd. Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily functions of our retail establishment. This position requires a blend of leadership, organizational skills, and customer service expertise.

Education Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Authorize transactions, including payments and merchandise returns.
  • Develop and implement work schedules for staff.
  • Engage in direct sales of products to customers.
  • Compile and analyze reports related to sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain and organize stock inventory efficiently.
  • Supervise and coordinate the activities of retail staff.
Work Environment
  • Fast-paced retail setting.
  • Requires attention to detail.
  • Involves a combination of sitting, standing, and walking.
Personal Attributes
  • Strong interpersonal skills.
  • Ability to adapt to changing situations.
  • Highly organized and reliable.
  • Team-oriented mindset.
Experience
  • Minimum of 2 years and less than 3 years of relevant experience.
  • Permanent position with full-time hours (40 hours per week).
  • Work language: English.