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Lead Trade Support Specialist

3 months ago

Toronto, Ontario, Canada AGF Investments Full time

Senior Trade Support Analyst - Investment Operations

We are seeking a Senior Trade Support Analyst to enhance our Investment Operations division. In this pivotal role, you will oversee and facilitate all elements of the Investment Trading process. Your responsibilities will include offering primary support for trading applications, conducting daily cash and asset reconciliations, managing corporate actions, processing trades, and setting up securities.

Key Responsibilities:

  • Oversee operational support and monitoring of trading systems within Investment Operations
  • Deliver primary support for trading and analytical platforms
  • Address and resolve issues related to Investment Operations systems promptly
  • Enhance user experience through proactive engagement
  • Monitor and resolve vendor-related challenges
  • Identify potential obstacles and propose effective solutions
  • Foster positive working relationships with colleagues and other departments
  • Provide second-level support for system processing
  • Collaborate with various teams to ensure comprehensive solutions

Qualifications:

  • 2-5 years of experience in Front Office Trade Support
  • Advanced proficiency in trading systems such as Bloomberg AIM and BNY Mellon Nexen
  • Strong understanding of market instruments and trading life cycles
  • Experience with MS Office and SQL/Oracle queries
  • Knowledge of investment management and Mutual Fund products
  • Technical acumen and operational efficiency
  • Client-focused and service-oriented mindset

Competencies:

  • Collaborative team player with a strong attitude
  • Ability to work autonomously and meet tight deadlines
  • Self-driven with a positive outlook
  • Exceptional problem-solving capabilities
  • Results-oriented and goal-focused
  • Proficient in building strong relationships