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Commercial Excellence Manager
2 months ago
At Allergan Aesthetics, an AbbVie company, we are seeking a highly skilled Commercial Excellence Manager to join our team. As a key member of our commercial organization, you will be responsible for driving business excellence initiatives in country to improve the effectiveness, profitability, and growth of commercial functions.
Key Responsibilities:- Drive improvements in Sales Force Effectiveness (SFE), adoption and utilization of VEEVA CRM, generation of business analytics & insights, sales incentive design, multichannel customer engagement, embedment of strategic account management, and enablement of commercial capability development.
- Cascade and operationalize the International Business Excellence vision and story, and drive local deployment of the Business Excellence strategy supporting country roadmap & strategic priorities.
- Lead the strategy and guide team in developing and executing local plans on Sales Force Effectiveness initiatives, CRM management & adoption, Segmentation & Targeting, Sales Incentive Operationalization, and Commercial Analytics.
- Collaborate closely with commercial leaders to develop training plans that support organizational goals, and support training team in developing and executing capability framework and commercial team upskilling.
- Design and implement sales analytics to benchmark and measure sales force activity, sales momentum & growth, and strategic drivers implementation.
- Equivalent to a four-year University education with emphasis in science and/or business.
- Previous cross-functional commercial experience (e.g. Sales, Category Management, Marketing/Trade Marketing, etc.).
- Experience working in Health Canada regulated industries, within Beauty, Cosmetic, or Medical Aesthetics, is preferred.
- Experience in senior sales management roles, and strong understanding and experience in Key Account Management.
- Track record in Commercial Excellence / Sales Force Effectiveness / Sales Operations, preferably within a Pharmaceutical / Healthcare company.
- Bilingualism (French/English) would be an asset.
- Strong track record of successfully building working relationships cross-functionally.
- Excellent data analysis and reporting skills.
- Proactive and independent in bringing forward recommendations that 'raise the bar' to drive performance improvement.
- Creative thinking and open-mindedness to finding new or better solutions.
We are committed to equity, equality, diversity, and inclusion (EED&I) - it is fundamental to who we are, and it is just how we 'do good business.' AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.
