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Hotel Room Attendant

2 months ago


Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time
About the Role

We are seeking a reliable and detail-oriented Hotel Room Attendant to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.

Key Responsibilities
  • Cleaning and Maintenance: Sweep, mop, wash, and polish floors, dust furniture, vacuum carpeting, area rugs, draperies, and upholstered furniture.
  • Guest Services: Make beds and change sheets, distribute clean towels and toiletries, stock linen closet, and provide basic information on facilities.
  • Lost and Found: Handle and report lost and found items.
  • Guest Requests: Attend to guests' requests for extra supplies or other items.
  • Housekeeping Operations: Clean, disinfect, and polish kitchen and bathroom fixtures and appliances, disinfect operating rooms and other areas, clean and disinfect elevators.
  • Customer Service: Address customers' complaints or concerns, provide excellent oral communication, and maintain a positive attitude.
Work Environment

As a Hotel Room Attendant, you will work in a fast-paced environment with tight deadlines, handling heavy loads, and working under pressure. You will be required to stand for extended periods, bend, crouch, and kneel.

Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Will train.
  • Physical Demands: Physically demanding, combination of sitting, standing, and walking.
  • Personal Suitability: Dependability, efficient interpersonal skills, flexibility, initiative, reliability, team player, and values and ethics.
Benefits
  • Health Benefits: Health care plan.
  • Support for Persons with Disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Youths: Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Mature Workers: Provides staff with awareness training to create a welcoming work environment for mature workers.
  • Support for Visible Minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.