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Support Worker

2 months ago


SainteRoseduNord, Canada Prairie Mountain Health Full time

Job Summary

The Residential Care Worker is a vital member of our multi-disciplinary team at Prairie Mountain Health, providing essential services to adult clients engaged in addiction treatment. This role requires a strong commitment to a client-centered philosophy and approach to program development, provision, and support.

Key Responsibilities

  • Provide support and presence to clients, responding warmly and helpfully to their needs.
  • Respond appropriately to emergency crisis situations, modeling positive behavior for clients.
  • Conduct facility orientations and facilitate educational sessions and client house meetings.
  • Perform light housekeeping and maintenance duties, ensuring a safe and clean environment.
  • Perform building security duties, maintaining a secure and respectful atmosphere.
  • Coordinate and distribute client and program supplies, ensuring timely and efficient delivery.
  • Copy program materials and respond to telephone calls, maintaining effective communication.
  • Document client interactions and progress, adhering to role requirements.
  • Communicate respectfully and positively with clients and staff, presenting a friendly and approachable demeanor.
  • Demonstrate empathy and compassion, providing a supportive and non-judgmental environment.
  • Exhibit flexibility and responsiveness to client requests and crises, prioritizing their needs.
  • Balance the needs of clients, staff, and the organization, ensuring a cohesive and supportive team environment.
  • Engage in ongoing professional development, participating in reciprocal learning experiences with colleagues and supervisors.
  • Recognize the importance of regular individual and team supervision meetings, maintaining open and honest communication.
  • Demonstrate active listening skills, responding positively to supervision and feedback.
  • Work collaboratively with colleagues to ensure a consistent approach, promoting a cohesive and supportive team environment.
  • Demonstrate a strong commitment to personal and professional ethics, integrity, and responsibility, upholding the values of Prairie Mountain Health.
  • Manage own emotions and strong feelings, maintaining a calm and tactful composure under challenging circumstances.
  • Perform other duties as assigned, contributing to the overall success of the team and organization.