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Transportation Operations Coordinator

2 months ago

Langley, British Columbia, Canada KAG Canada Full time
Logistics Operations Role

KAG Canada operates a diverse range of companies within the logistics and transportation sector, including Westcan Bulk Transport and RTL Construction. We are committed to excellence and innovation in our field.

This role is essential for the daily functioning of our operations, ensuring we consistently meet our clients' needs.

The ideal candidate will follow a modified work schedule of 4 days, 10.5 hours each day (Wednesday to Saturday).

Key Responsibilities
  • Aligning drivers, vehicles, and trailers with orders based on load specifications and qualifications while maximizing fleet efficiency.
  • Monitoring driver hours of service, confirming product compatibility with equipment, and coordinating equipment availability for maintenance.
  • Planning routes for drivers, adding necessary points, and ensuring all special load instructions are clearly communicated.
  • Contacting off-duty drivers to relay trip instructions for their upcoming shifts.
  • Collaborating with team members regarding any changes to planned loads.
  • Managing and communicating adjustments to orders and updating systems accordingly.
  • Receiving customer orders via various communication methods, entering them into the TMW system, and confirming order details with clients.
  • Overseeing tank levels and verifying inventory status.
  • Preparing documentation for border crossings and liaising with brokers and clients.
Qualifications
  • Demonstrated experience in forecasting, workforce allocation, and scheduling.
  • Knowledge of road regulations, permits, and familiarity with LSD is advantageous.
  • Proficiency in Windows-based applications is essential; experience with TMW is a plus.
  • Exceptional customer service and communication skills, both verbal and written.
  • Strong organizational and interpersonal abilities, capable of thriving under pressure and meeting deadlines.
  • Ability to maintain composure and a sense of humor in dynamic situations.

All external candidates will undergo a company-paid criminal record check.

KAG Canada values diversity and is an equal opportunity employer, welcoming applications from qualified individuals regardless of gender, visible minority status, indigenous background, or disabilities. We appreciate all applications; however, only those selected for interviews will be contacted.