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Strategic Operations and Business Solutions Director

2 months ago


Laval, Quebec, Canada Ville de Laval Full time
About the Role

The Ville de Laval is seeking a highly experienced and strategic leader to join its Service de l'innovation et technologies (SIT) team as a Director of Operations and Business Solutions. This is a permanent position that offers a unique opportunity to make a significant impact on the city's transformation and contribute to its vision of becoming a leading urban center.

Key Responsibilities
  • Strategically manage and oversee the operations and services of the SIT team, ensuring alignment with the city's vision and organizational objectives.
  • Lead the development and implementation of business solutions that drive innovation and efficiency in the delivery of services to citizens.
  • Collaborate with cross-functional teams to identify and prioritize business needs, and develop and implement solutions that meet those needs.
  • Manage and oversee the development and implementation of IT projects, ensuring timely and within-budget delivery.
  • Develop and maintain strong relationships with stakeholders, including citizens, city officials, and external partners.
Requirements
  • Bachelor's degree in Computer Science or a related field.
  • Master's degree in a related field (an asset).
  • Minimum 12 years of experience in IT, with a minimum of 6 years in leadership and management roles.
  • Proven track record of success in leading IT teams and delivering business solutions.
  • Strong understanding of IT service management principles and practices.
Competencies
  • Strategic thinking and planning.
  • Leadership and management.
  • Communication and interpersonal skills.
  • Problem-solving and analytical skills.
  • Collaboration and teamwork.
About the Ville de Laval

The Ville de Laval is a vibrant and diverse city located in the province of Quebec, Canada. With a population of over 400,000, the city is known for its rich history, cultural attractions, and natural beauty. The Ville de Laval is committed to becoming a leading urban center, and its Service de l'innovation et technologies team plays a critical role in achieving this vision.