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Strategic Operations and Business Solutions Director
2 months ago
The Ville de Laval is seeking a highly experienced and strategic leader to join its Service de l'innovation et technologies (SIT) team as a Director of Operations and Business Solutions. This is a permanent position that offers a unique opportunity to make a significant impact on the city's transformation and contribute to its vision of becoming a leading urban center.
Key Responsibilities- Strategically manage and oversee the operations and services of the SIT team, ensuring alignment with the city's vision and organizational objectives.
- Lead the development and implementation of business solutions that drive innovation and efficiency in the delivery of services to citizens.
- Collaborate with cross-functional teams to identify and prioritize business needs, and develop and implement solutions that meet those needs.
- Manage and oversee the development and implementation of IT projects, ensuring timely and within-budget delivery.
- Develop and maintain strong relationships with stakeholders, including citizens, city officials, and external partners.
- Bachelor's degree in Computer Science or a related field.
- Master's degree in a related field (an asset).
- Minimum 12 years of experience in IT, with a minimum of 6 years in leadership and management roles.
- Proven track record of success in leading IT teams and delivering business solutions.
- Strong understanding of IT service management principles and practices.
- Strategic thinking and planning.
- Leadership and management.
- Communication and interpersonal skills.
- Problem-solving and analytical skills.
- Collaboration and teamwork.
The Ville de Laval is a vibrant and diverse city located in the province of Quebec, Canada. With a population of over 400,000, the city is known for its rich history, cultural attractions, and natural beauty. The Ville de Laval is committed to becoming a leading urban center, and its Service de l'innovation et technologies team plays a critical role in achieving this vision.