Hotel Front Desk Associate
2 months ago
We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Meridian Inn & Suites Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities- Guest Registration and Room Assignment
Register arriving guests, assign rooms, and ensure a seamless check-in process.
Group Arrivals and DeparturesProcess group arrivals and departures, ensuring all necessary documentation is completed and guests are aware of hotel policies.
Room Reservations and CancellationsTake, cancel, and change room reservations as needed, ensuring accurate and up-to-date records.
Guest Information and ServicesProvide guests with information on hotel facilities and services, including dining options, amenities, and local attractions.
Departure ProceduresProcess guests' departures, calculate charges, and receive payments in a timely and professional manner.
Cash Handling and ReportingBalance cash, complete balance sheets, cash reports, and related forms, ensuring accuracy and attention to detail.
Inventory ManagementMaintain an inventory of vacancies, reservations, and room assignments, ensuring up-to-date records.
Emergency ProceduresFollow emergency and safety procedures, ensuring the well-being of guests and staff.
Clerical DutiesPerform various clerical duties, including faxing, filing, and photocopying, as needed.
CommunicationAnswer telephone calls, relay messages, and assist guests with special needs in a professional and courteous manner.
Customer ServiceProvide exceptional customer service, ensuring guests feel valued and supported throughout their stay.
Work ScheduleWork a 40-hour week, with flexibility to adapt to changing hotel needs.
LanguageWork in English, with the ability to communicate effectively with guests and colleagues.
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Regina, Saskatchewan, Canada Meridian Inn & Suites Ltd. Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Meridian Inn & Suites Ltd. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and...
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Regina, Saskatchewan, Canada Meridian Inn & Suites Ltd. Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Meridian Inn & Suites Ltd. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and...
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Regina, Saskatchewan, Canada Meridian Inn & Suites Ltd. Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Meridian Inn & Suites Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests, assign...