Restaurant Operations Manager

4 weeks ago


Fort Erie, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our kitchen and dining areas.

Key Responsibilities
  • Leadership and Supervision: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.
  • Inventory Management: Requisition food and kitchen supplies, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns, ensuring that they receive excellent service and a positive dining experience.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure that staff are meeting performance expectations.
  • Work Schedules: Establish work schedules, ensuring that staff are adequately staffed to meet customer demand.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 to less than 7 months of experience in a related field, or equivalent experience.
Work Environment

This is a permanent, full-time position working 30 hours per week in a fast-paced restaurant environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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