Retail Operations Manager

1 week ago


Canada Accoravillage Full time
About the Role

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Accoravillage. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day operations of our retail stores.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting and assisting customers, responding to customer inquiries and complaints, and ensuring that customers have an enjoyable experience when visiting our retail stores.
  • Team Leadership: Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations, and build team commitment to high standards of service, exceeding customer expectations and leading by example.
  • Inventory Management: Monitor sales activities to ensure customers receive satisfactory service and quality goods, and coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
  • Compliance and Education: Adhere to all regulatory requirements by following processes and structure to ensure compliance, and provide education and reinforce company standards to employees.
  • Communication: Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer, and support proper channels of communication that exist between the store, supervisors, and corporate partners.
Requirements
  • Minimum of 2 years of work experience in the retail industry.
  • Minimum of 1 year work experience in a supervisory role in a retail environment.
  • Clear criminal record.
  • Provincial Cannabis Certification.
  • Excellent verbal and written communication skills.
  • Strong leadership and interpersonal skills; able to motivate staff and build positive relationships with team members.
  • Strong conflict resolution skills; able to navigate difficult conversations in a professional and diplomatic manner.
  • Able to guide, direct and mentor employees to develop their knowledge and skills.
Working Conditions
  • Ability to stand for long periods of time.
  • Ability to lift 25 pounds.
  • Overtime as required.


  • Canada Northern Canada Retail - Stores Full time

    RETAIL OPERATIONS LEADERPermanent, Full-Time PositionRelocation RequiredNorthern Canada Retail - Stores is a prominent retailer dedicated to serving remote communities. As a Retail Operations Leader, you will oversee a dedicated team and manage all facets of store functionality, with an emphasis on delivering essential goods to local residents. Your...

  • Retail Brand Manager

    4 weeks ago


    Canada ALLSAINTS Retail Limited Full time

    About UsAt AllSaints, we are dedicated to creating an atmosphere where our customers feel stylish and self-assured. If you share our belief in the transformative power of fashion, we would love to connect with you.As a global brand, we are composed of a diverse array of talented individuals across various roles. Our products are crafted in-house and produced...


  • Canada Just Full time

    Retail Operations Manager | JustEmployment Type: Full TimeCategories:Retail - LeadershipRetail - Store OperationsThe brand Just is recognized for delivering unique and high-quality offerings in the retail sector.We invite you to become a part of our team as a Retail Operations Manager.We seek an enthusiastic professional to enhance sales performance and...


  • Canada The North West Company Full time

    Overview of the Role Are you passionate about the retail sector? Picture yourself making crucial purchasing decisions that impact both your store and the surrounding community. The North West Company offers aspiring Retail Operations Managers the chance to leverage their expertise in buying and merchandising to drive outstanding results while leading a...


  • Canada The North West Company Inc. Full time

    About this Opportunity Are you passionate about the retail industry? As a Retail Operations Manager with The North West Company Inc., you will have the unique opportunity to make impactful purchasing decisions that resonate with your community. This role empowers you to leverage your expertise in merchandising and team leadership to drive outstanding...


  • Canada Accoravillage Full time

    Retail Operations ManagerAccoravillage is a prominent player in the retail sector, specializing in innovative consumer experiences.The Retail Operations Manager will oversee the daily functions and profitability of their designated store(s), aligning with established objectives and performance metrics.Key Responsibilities:Manage daily operations, ensuring...


  • Canada Stokes Inc. - Head Office Full time

    Become an integral part of our team! Join Stokes Inc., a distinguished Canadian retailer with a robust presence across the nation.We pride ourselves on offering a supportive work environment and competitive benefits. We are currently seeking to fill the following role:Position:Retail Operations ManagerDirect Reports: Assistant Retail ManagerKey...


  • Canada Accoravillage Full time

    Retail Operations Manager - Accoravillage About the Company: Accoravillage is a prominent player in the retail sector, dedicated to enhancing the shopping experience through innovative practices and exceptional service. Our commitment to quality and customer satisfaction has established us as a leader in the industry. Position Overview The Retail...


  • Canada The North West Company Full time

    Overview of the Role Are you passionate about the dynamic world of retail? As a key player in our organization, you will have the opportunity to make impactful purchasing decisions that resonate with your community. The North West Company invites aspiring Retail Operations Managers to leverage their expertise in driving exceptional performance and leading...


  • Canada Co-op Full time

    Join Our Team as a Retail Operations Manager North Central Co-op is seeking a dedicated individual for the role of Retail Operations Manager, responsible for overseeing our Liquor Division. About Us At Co-op, we operate with a unique co-operative model that emphasizes collaboration and community engagement. Our mission is to serve Western Canadians by...


  • Canada JYSK Linen'n Furniture Ltd. Full time

    Business Overview:At JYSK Linen'n Furniture Ltd., we pride ourselves on being a leading name in the home furnishings industry, committed to fostering a collaborative and growth-oriented environment.Position Summary:The Retail Operations Manager plays a crucial role in overseeing the daily functions of the store, ensuring a high standard of service and...


  • Canada Ocean State Job Lot Full time

    Ocean State Job Lot Retail Operations ManagerOcean State Job Lot is a prominent discount retailer specializing in a diverse range of products, including home goods, apparel, and seasonal items. With numerous locations across the region, we pride ourselves on providing exceptional value and a unique shopping experience for our customers.Position...


  • Canada Rogers Communications, Inc. Full time

    Assistant Retail Operations Manager Our retail division is fundamental to our achievements. Our retail personnel are friendly and approachable individuals who comprehend how our offerings integrate into daily life, and we are eager to demonstrate to customers how our technology can enhance and simplify their experiences. At Rogers Communications, Inc., we...


  • Canada Retail Zipline Full time

    OverviewAre you an innovative leader with a passion for transforming retail operations? At Retail Zipline, we are dedicated to enhancing the way retail businesses operate by providing advanced tools that empower employees and improve communication. Our goal is to modernize the $4.4 trillion retail sector, moving away from outdated systems.Your RoleAs a...


  • Canada Accoravillage Full time

    Position Title: Retail Operations Assistant ManagerPosition OverviewAs the Retail Operations Assistant Manager, you play a crucial role in shaping the image of our company. Your exceptional leadership abilities and retail expertise will set a standard for your team, while you assist in managing the department in alignment with corporate standards....


  • Canada Rogers Communications, Inc. Full time

    Assistant Retail Operations Manager Our retail division is integral to our achievements. Our retail teams consist of friendly and approachable individuals who comprehend how our offerings enhance daily life, and we are eager to demonstrate how our solutions can improve and simplify customer experiences. At Rogers, we are committed to cultivating an...


  • Canada Lindt & Sprüngli (Canada), Inc Full time

    Retail Operations Assistant Manager Position Overview We are seeking a motivated and dedicated individual to take on the role of Retail Operations Assistant Manager at our esteemed chocolate shop. The successful candidate will demonstrate exceptional communication skills and a genuine enthusiasm for sales and product presentation. Key Responsibilities: ...


  • Canada Loblaw Companies Limited Full time

    Loblaw Retail Operations Manager Full time All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Join us in making a meaningful impact in communities across Canada, where authenticity, trust, and connection are at the forefront as we shape the future of retail together. As one of the largest employers in the...


  • Canada Stokes Inc. - Head Office Full time

    Stokes Inc. - Head Office is in search of a dedicated professional to take on the role of Store Manager. As a well-established Canadian retailer, we pride ourselves on fostering a supportive work atmosphere and providing comprehensive benefits.Role: Store ManagerDirect Reports: Assistant Store ManagerThe ideal candidate will be responsible for overseeing...


  • Canada Pro-Performance G. P. L. Inc Full time

    Retail Operations Manager - Become Part of Our Enthusiastic TeamAbout Us:At Pro Performance, we consider ourselves more than just a workforce; we are a close-knit family driven by a shared enthusiasm for recreational vehicles and cutting-edge innovation.Position Overview:We are seeking a new team member - a Retail Operations Manager who shares our excitement...