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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Manager - Business Operations to join our team at J & D Developments Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities- Service Development
- Determine the type of services to be offered and implement operational procedures to ensure seamless delivery.
- Health and Safety
- Ensure that all health and safety regulations are followed, maintaining a safe and healthy environment for customers and staff.
- Supply Chain Management
- Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible quality and value.
- Marketing and Customer Service
- Participate in marketing plans and implementation, promoting our restaurant and services to attract new customers.
- Address customer complaints or concerns in a professional and timely manner, providing excellent customer service.
- Operations Management
- Plan, organize, direct, control, and evaluate daily operations, ensuring that all tasks are completed efficiently and effectively.
- Work Environment and Physical Capabilities
- Work in a fast-paced environment, managing multiple tasks and priorities under pressure.
- Stand for extended periods, maintaining a high level of energy and productivity throughout the day.
- Personal Qualities
- Demonstrate accuracy, dependability, and efficiency in all aspects of the job.
- Develop and maintain excellent oral and written communication skills, building strong relationships with colleagues and customers.
- Show flexibility and adaptability, responding to changing circumstances and priorities.
- Display a high level of organization, prioritizing tasks and managing time effectively.
- Be a reliable team player, supporting colleagues and contributing to a positive and productive work environment.
- Experience and Qualifications
- Hold a minimum of 2 years of experience in a similar role, with a strong understanding of restaurant operations and management.
- Have a permanent employment contract, working 40 hours per week.
- Be fluent in English, with excellent communication skills.
