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Senior Documentation Strategist
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Frostbite, Electronic Arts' proprietary game engine, is a cutting-edge platform that empowers creators to build incredible games. As a Senior Documentation Strategist, you will play a crucial role in creating a comprehensive learning experience for game creators across multiple studios.
Key Responsibilities- Develop a Compelling Vision: Define a strategic plan for Frostbite's learning experiences that will quickly onboard new game creators and help experienced creators leverage new tools.
- Build Strategic Relationships: Foster trusting relationships with senior leaders within Frostbite, the CTO organization, and game team partners by presenting updates and results.
- Lead the Documentation Team: Set clear goals, provide coaching, and offer career development support to the Documentation team.
- Collaborate with Cross-Functional Teams: Work with Experience Design, Analytics, Technical Art, Communications, and other internal partners to improve learning resources and increase awareness of content updates.
- Improve Documentation Processes: Enhance documentation authoring, review, and maintenance processes.
- Scale Learning Resources: Encourage game teams to contribute to Frostbite's central documentation and leverage new technologies, such as AI.
- 10+ years of experience in technical documentation, content strategy, learning design, education, or similar fields.
- 5+ years of experience leading teams, including working with remote team members across multiple time zones.
- Practical experience developing documentation or learning strategies and creating multi-year plans.
- Practical experience leading multi-year documentation projects.
- Practical experience establishing new documentation lifecycle management processes.
- Practical experience with planning, creating, and delivering presentations to senior leaders.
- Practical experience with enterprise content management systems, learning management systems, and frameworks for tying documentation and code.