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Clinical Operations Manager

2 months ago

Edmonton, Alberta, Canada Medicentres Canada Inc Full time
Job Title: Dual Clinic Manager Job Summary: Medicentres Canada Inc is seeking a highly skilled and experienced Dual Clinic Manager to oversee the efficient day-to-day operations of our clinics. As a key member of our team, you will be responsible for implementing, leading, and communicating new initiatives and programs to staff and physicians. Your primary focus will be on ensuring high-quality patient care, while also driving business growth and development. Key Responsibilities: * Achieve performance goals, including patient retention, patient satisfaction, patient count, controllable expenses, and operational targets * Foster patient, physician, and staff engagement * Ensure adherence to company policies, processes, and procedures * Optimize medical and office supplies * Maintain clinic equipment and ensure cleanliness and safety standards * Handle patient concerns effectively * Communicate and execute strategic initiatives affecting clinic operations * Liaise with Regional Operations Manager and Clinic Support Office departments Requirements: * 5-7 years of clinic experience * 3 years of management experience, preferably in a healthcare clinic * Strong customer service focus with excellent communication skills * Detail-oriented with exceptional problem-solving skills * Ability to adapt and be flexible * Demonstrated leadership skills with the ability to manage and motivate teams Working Environment: * Fast-paced environment with flexible shifts, including evenings and weekends * Ability to travel between sites Communication: * Physicians * Clinic Support Office departments (IT, Accounting, Human Resources) * Vendors * Suppliers * Patients What We Offer: * A challenging and rewarding career in the healthcare industry * Opportunities for growth and development * A collaborative and supportive work environment How to Apply: We appreciate your interest in working with us. Only those applicants selected for interviews will be contacted.