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Order Coordinator

2 months ago

Mississauga, Ontario, Canada Amtex (YARN) Manufacturing Inc Full time
Job Title: Order Clerk

We are seeking a highly organized and detail-oriented Order Clerk to join our team at Amtex (YARN) Manufacturing Inc. As an Order Clerk, you will be responsible for addressing customer complaints, answering inquiries, and providing information to customers.

Key Responsibilities:
  • Customer Service: Address customer complaints or concerns, answer inquiries, and provide information to customers.
  • Order Management: Explain the type and cost of services offered, maintain records and statistics, and obtain and examine all relevant information to assess client feedback.
  • General Office Duties: Perform general office duties, receive payments, and sell merchandise.
  • Computer and Technology Knowledge: Proficient in Internet, MS Excel, MS Outlook, and MS Word, with experience in SAP (FI/CO / HR / MM / OT SD).
  • Transportation/Travel Information: Own transportation.
  • Work Conditions and Physical Capabilities: Work in a fast-paced environment with tight deadlines, under pressure, and perform repetitive tasks.
  • Personal Suitability: Punctual, client-focused, efficient interpersonal skills, excellent oral and written communication, organized, reliable, and a team player.
Requirements:
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 5 years or more in a related field.
  • Language: English.
  • Work Schedule: 35 to 40 hours per week.
What We Offer:
  • Bonus: Competitive bonus structure.
  • Employment Type: Permanent.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, please submit your application.