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Retail Store Manager

2 months ago

Edmonton, Alberta, Canada Your Spot Convenience Store Ltd. Full time
Job Summary

We are seeking a highly organized and team-oriented Retail Store Supervisor to join our team at Your Spot Convenience Store Ltd. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Supervise and coordinate the activities of sales workers, ensuring efficient store operations and excellent customer service.
  • Staff Management: Hire, train, and develop staff members to meet the needs of our store and customers.
  • Merchandise Management: Order and manage inventory, authorize returns, and ensure accurate stock levels.
  • Financial Management: Authorize payments, manage cash handling, and maintain accurate financial records.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement.
  • Customer Service: Resolve customer complaints, respond to customer requests, and ensure a positive shopping experience.
  • Inventory Control: Organize and maintain inventory, ensuring accurate stock levels and minimizing losses.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Work Environment: Fast-paced retail environment with frequent customer interactions.
  • Physical Demands: Standing for extended periods, lifting up to 25 pounds, and frequent bending and stooping.
  • Personal Suitability: Organized, team-oriented, and able to work in a fast-paced environment.