Client Engagement Specialist

4 weeks ago


Mississauga, Ontario, Canada Rogers Communications Full time
Transform the Media Landscape with Rogers Communications

Become a vital part of Rogers Communications and contribute to the evolution of sports, news, e-commerce, and entertainment. We prioritize creativity, innovation, and teamwork, seeking individuals who resonate with our vision. With a monthly audience of 30 million Canadians, your contributions can have a significant impact. Join us in fostering diversity and inclusivity as we lead the media industry.

Opportunity for Client Engagement Specialist at Rogers Communications

Join our innovative team at Rogers Communications and enhance the customer experience as a Part-Time Client Engagement Specialist. Assist customers with their inquiries and ensure they enjoy a remarkable shopping journey.

What We Seek:

  • A compassionate individual who connects well with customers
  • A friendly and approachable demeanor
  • A patient and effective problem solver
  • A commitment to delivering outstanding customer service
  • A customer-centric mindset with a passion for excellence

Your Key Responsibilities:

  • Promote and suggest Rogers products to clients
  • Deliver exceptional customer service via phone
  • Take ownership of and resolve client concerns
  • Collaborate with a supportive leadership team for personal growth

Essential Qualifications:

  • Flexible availability, including days, evenings, and weekends
  • Strong communication and active listening skills
  • Open to constructive feedback and coaching
  • Ability to maintain composure in high-pressure situations
  • Proficient in using various software applications

Join us and participate in a comprehensive training program designed to equip you for success. This is a Part-Time role with Rogers Communications, where you will be part of a diverse and inclusive workforce that empowers everyone to excel. Are you ready to make a meaningful impact and help shape the future of media with us?



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