Customer Service Representative
2 weeks ago
Unlock Your Potential with Intelcom
Operations Customer Service Representative
About the Role
We're seeking a highly skilled and customer-focused Operations Customer Service Representative to join our team at Intelcom. As a key member of our delivery center, you will play a vital role in ensuring seamless customer experiences and efficient package delivery.
Key Responsibilities
- Provide exceptional customer service to clients and drivers, ensuring timely delivery and resolution of issues
- Work collaboratively with various stakeholders, including in-person, phone, and email interactions
- Manage packages and data entry, producing reports and working with multiple systems
- Stay calm under pressure and adapt to diverse situations
What We Offer
As an Operations Customer Service Representative at Intelcom, you'll enjoy a fast-paced and dynamic work environment with opportunities for growth and development. Our team is committed to building a culture of diversity and inclusion, and we're always looking for talented individuals to join our ranks.
About Intelcom
Intelcom is a leading last-mile carrier in the e-commerce sector, with a network of delivery centers across Canada. We're dedicated to innovation and customer experience, leveraging technology to drive our evolution and growth.
Apply Now
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