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Lead Cashier

3 months ago

Toronto, Ontario, Canada India Bazaar Full time
Position Overview

The Lead Cashier at India Bazaar plays a crucial role in ensuring smooth operations at the checkout area. This position requires a blend of leadership and customer service skills to manage a team effectively.

Key Responsibilities
  • Staff Management: Oversee the assignment of sales personnel to various tasks, ensuring optimal workflow.
  • Training: Facilitate the hiring process and provide training for new employees, ensuring they are well-equipped to meet company standards.
  • Customer Service: Handle merchandise returns and resolve customer inquiries and complaints promptly.
  • Scheduling: Create and manage work schedules for the cashier team to ensure adequate coverage during peak hours.
  • Sales Operations: Actively participate in selling merchandise and managing cash transactions.
  • Reporting: Prepare detailed reports regarding sales performance, inventory levels, and staffing issues.
  • Inventory Management: Organize and maintain inventory to ensure product availability.
  • Team Coordination: Supervise and coordinate the activities of cashiers to maintain a high level of service.
  • Cash Handling: Manage cash flow and ensure accurate cash management practices.
  • Staff Development: Provide ongoing training and support to staff to enhance their skills.
Qualifications
  • Experience: A minimum of 1 year and up to 2 years in a similar role.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English is essential.
  • Work Hours: This role requires a commitment of 30 hours per week.