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Retail Concession Manager

2 months ago


Vancouver, British Columbia, Canada Rodd & Gunn Full time

Position Title: Concession Store Manager

Location: Hudson's Bay, Pacific Centre

Reporting To: Regional Sales Manager

About Rodd & Gunn:
Rodd & Gunn is a distinguished New Zealand lifestyle brand with a rich heritage dating back to 1946. We are recognized for our high-quality men's apparel, inspired by the natural beauty of New Zealand. Our brand is synonymous with adventure, craftsmanship, and a commitment to sustainability, offering timeless garments that stand the test of time.

Role Overview:
We are seeking a dedicated and experienced Concession Store Manager to oversee our operations at Hudson's Bay, Pacific Centre. The ideal candidate will possess a strong background in fashion retail management, demonstrating a passion for building relationships, achieving sales goals, and providing exceptional customer service.

Key Responsibilities:

  • Lead the retail team, driving sales performance and ensuring exceptional customer experiences.
  • Manage daily operations, including visual merchandising and inventory management.
  • Develop and maintain strong customer relationships, converting interest into sales.
  • Recruit, train, and mentor team members, fostering a collaborative and motivated work environment.
  • Monitor KPIs and sales targets, implementing strategies to achieve business objectives.

Qualifications:
  • Proven experience in retail management, preferably in men's fashion.
  • Strong leadership skills with the ability to inspire and develop a team.
  • Excellent communication and organizational abilities.
  • Ability to work towards KPIs and sales targets.
  • A genuine passion for customer service and relationship building.

Benefits:
  • Supportive team culture and career development opportunities.
  • Access to training and resources for professional growth.
  • Comprehensive benefits package, including medical coverage.
  • Employee discounts and purchasing privileges.

Compensation:
Competitive base salary with a generous bonus structure based on performance.

At Rodd & Gunn, we value our team members and strive to create a positive work environment that reflects our core values of Pride, Loyalty, Honesty, and Playfulness.