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Customer Service Specialist
2 months ago
Job Summary
Urban Effects Cabinetry is seeking a highly motivated and results-driven Sales Representative to join our team in North Eastern Ontario. As a Sales Representative, you will be responsible for promoting and selling our products and services to customers in the region.
Main Responsibilities:
- Customer Service: Provide exceptional customer service, including sales and merchandising tactics that improve productivity, product knowledge, and selling sessions.
- Sales Planning and Achievement: Outline an area business plan that supports company goals and targets, grow the business by increasing listings and gaining shelf/off-shelf space for new and existing products, and develop and build on relationships with key decision makers and sales staff.
- Reporting and Communication: Liaise with internal departments, communicate accomplishments, threats, opportunities, and related issues in a timely fashion to management, and participate in special projects, including new store set-ups, overnight resets, tradeshows, and weekend events.
- Other Responsibilities: Assist in the development and set-up of product line and customer-specific plan-o-grams, assist in the development and model prototype creation of merchandising and POP for in-store use, and adhere to all safety policies and procedures.
Qualifications:
- Post-secondary education in business, sales, or marketing is preferred or equivalent.
- Valid driver's license issued by the province in which you are working.
- 2-5 years of in-store merchandising service or outside sales experience.
- Proficient in MS Office (Excel, Word, PowerPoint).
- Self-starting individual with excellent time management skills.
- Excellent verbal, written communication skills and presentation skills.
- Team player with a proactive, positive attitude and honed interpersonal skills.
- A proven track record of superior customer service and sales accomplishment.
- Ability to work with minimal supervision, demonstrating high levels of honesty and integrity.
- Ability to develop and follow a sales plan for the area.
- Retail store experience or coursework in merchandising/retailing is an asset.
- Experience building in-store displays and prototypes using hand/power tools.
- Overnight travel (including air) and willingness to work non-standard hours as required.
- Willingness to relocate (realignment of account/store responsibilities).
Additional Information:
Urban Effects Cabinetry is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.
