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Sales Team Leader

3 months ago

Belleville, Ontario, Canada 10735124 CANADA Inc. Full time
Position Overview

The Sales Operations Supervisor is responsible for overseeing the sales team and ensuring efficient operations within the retail environment. This role requires strong leadership skills and the ability to manage various tasks effectively.

Education Requirements
  • Completion of Secondary (high) school graduation certificate is mandatory.
Key Responsibilities
  • Delegate tasks to sales personnel to optimize productivity.
  • Recruit, train, and develop staff to enhance team performance.
  • Authorize financial transactions, including cheque payments.
  • Manage inventory by ordering merchandise as needed.
  • Approve returns of merchandise to maintain customer satisfaction.
  • Establish and manage work schedules for the sales team.
  • Engage in direct sales activities to meet targets.
  • Compile and present reports on sales performance, inventory management, and personnel issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Organize and maintain inventory to ensure availability of products.
  • Supervise and coordinate the activities of sales staff to achieve goals.
Supervisory Scope

This position supervises a team of 3-4 individuals.

Technical Skills
  • Proficiency in MS Outlook is required.
Work Environment
  • Fast-paced work setting with the need to perform under pressure.
  • Ability to meet tight deadlines while managing heavy loads.
  • Physical requirements include a combination of sitting, standing, and walking, with extended periods of standing.
  • Attention to detail is crucial in this role.
Personal Attributes
  • Strong oral and written communication skills.
  • Proactive and able to take initiative.
  • Capable of multitasking effectively.
Experience Requirements
  • 1 to 2 years of relevant experience is preferred.
  • This is a permanent position.
  • Work language is English.
  • Standard working hours are 35 hours per week.