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Retail Store Manager

2 months ago


Spruce Grove, Alberta, Canada Shell Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Shell. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Authorize the return of merchandise and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and ensure that all staff members are aware of their responsibilities and deadlines.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Supervise and coordinate the activities of retail salespersons and sales clerks, as well as staff in various areas of responsibility.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail environment.
  • Ability to work in a fast-paced environment and handle heavy loads.
  • Excellent attention to detail and ability to multitask.
  • Combination of sitting, standing, and walking throughout the workday.
  • Standing for extended periods.
Work Environment

Our retail store is a fast-paced environment where you will be working with a team to achieve sales targets and provide excellent customer service. You will be required to stand for extended periods and handle heavy loads.

What We Offer
  • Permanent full-time position.
  • 30 to 44 hours per week.
  • English language required.