Retail Store Manager

4 weeks ago


Spruce Grove, Alberta, Canada Deerpark Liquor Store Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Deerpark Liquor Store. As a key member of our store team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Assign Sales Tasks: Effectively allocate sales tasks to team members, ensuring that all areas of the store are covered and customers receive a seamless shopping experience.
  • Hire and Train: Recruit, train, and develop new team members, ensuring they have the skills and knowledge required to excel in their roles.
  • Authorize Payments and Returns: Process payments and returns, ensuring accurate and efficient transactions.
  • Establish Work Schedules: Create and manage work schedules, ensuring adequate staffing levels and minimizing labor costs.
  • Sell Merchandise: Provide excellent customer service, answering questions, and making sales recommendations to drive sales growth.
  • Prepare Sales Reports: Analyze sales data, identifying trends and opportunities to improve sales performance.
  • Resolve Customer Issues: Address customer complaints and concerns, ensuring a positive shopping experience.
  • Supervise and Coordinate Activities: Oversee and coordinate the activities of sales associates, ensuring seamless store operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of retail experience, preferably in a supervisory role.
  • Language: English.
  • Work Hours: 35 hours per week.
Working Conditions:
  • Fast-Paced Environment: Work in a dynamic and fast-paced retail environment.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accurate transactions and excellent customer service.
  • Combination of Sitting, Standing, and Walking: Perform a combination of sitting, standing, and walking throughout the workday.
Personal Suitability:
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with colleagues, customers, and management.
  • Flexibility: Adapt to changing store conditions, priorities, and deadlines.
  • Organized: Prioritize tasks, manage time, and maintain a clean and organized workspace.
  • Team Player: Collaborate with colleagues to achieve sales targets and provide excellent customer service.
  • Initiative: Take ownership of tasks and responsibilities, seeking opportunities to improve sales performance and customer satisfaction.
  • Ability to Multitask: Manage multiple tasks and responsibilities simultaneously, ensuring seamless store operations.

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