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Food Service Supervisor

2 months ago

NiagaraontheLake, Ontario, Canada Bapa's Burritos Inc. Full time
Job Summary

Bapa's Burritos Inc. is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Inventory Management
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory levels.
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Quality Control
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations and company policies.
    • Conduct regular quality checks, identifying areas for improvement and implementing corrective actions.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and customer feedback, providing valuable insights for business growth and improvement.
    • Establish work schedules, ensuring that staff are adequately trained and equipped to meet the demands of the business.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent.
    • 1 to less than 7 months of experience in a food service environment or equivalent experience.
  • Skills and Abilities
    • Excellent leadership and communication skills, with the ability to motivate and train staff.
    • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
    • Attention to detail and ability to maintain accurate records.
    • Ability to work in a fast-paced environment, with a focus on customer satisfaction and quality control.
Working Conditions
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction and quality control.
  • Physical Demands
    • Standing for extended periods, with the ability to lift and move equipment as required.
Personal Suitability
  • Client Focus
    • Ability to provide exceptional customer service, with a focus on meeting customer needs and exceeding expectations.
  • Flexibility
    • Ability to adapt to changing circumstances, with a focus on flexibility and teamwork.
  • Team Player
    • Ability to work collaboratively with staff, promoting a culture of excellence and customer satisfaction.
  • Initiative
    • Ability to take initiative, with a focus on identifying areas for improvement and implementing corrective actions.