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Client Care Coordinator

2 months ago


Markham, Ontario, Canada Spectrum Health Care Full time

About Spectrum Health Care

We are a leading home healthcare provider in Canada, committed to delivering exceptional patient care and support. As a Client Care Coordinator, you will play a vital role in our team, working collaboratively with community PSWs and Nurses to provide seamless care services.

Key Responsibilities

  • Work closely with community PSWs and Nurses to schedule and coordinate services
  • Liaise with clients, staff, and community partners to ensure effective communication and care delivery
  • Act as a problem solver for clients, responding to inquiries from LHIN and employees
  • Report client and staff concerns to the Home Support Supervisor
  • Liaise with LHIN representatives regarding client care
  • Collect and enter client data into our computer system
  • Provide administrative support to the personal support worker and Nurse program

Requirements

  • Minimum 2 years of experience in an office setting
  • Excellent English written and verbal communication skills
  • Ability to handle high volumes of calls while delivering exceptional customer service
  • Ability to multitask and prioritize
  • High school diploma or equivalent
  • Proficient in Word, Outlook, and ability to learn proprietary software

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional patient care. If you are passionate about caring for others and have excellent communication skills, we encourage you to apply.