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Department Store Supervisor

2 months ago


Montreal, Quebec, Canada ÉPICERIE GOUT D'AFRIQUE Full time
About ÉPICERIE GOUT D'AFRIQUE

We are a dynamic and growing retail company seeking a highly skilled Department Store Supervisor to join our team. As a Department Store Supervisor, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our products are displayed and sold in a way that meets our high standards.

Key Responsibilities
  • Leadership and Management
    • Supervise and co-ordinate the activities of sales floor staff, ensuring that they are working efficiently and effectively to meet sales targets.
    • Assign sales workers to duties, taking into account their skills and abilities.
    • Provide guidance and support to sales staff to help them develop their skills and knowledge.
  • Merchandise Management
    • Order merchandise, ensuring that it is delivered to the store in a timely and efficient manner.
    • Authorize the return of merchandise, ensuring that it is done in accordance with company policies.
    • Organize and maintain inventory, ensuring that it is accurate and up-to-date.
  • Customer Service
    • Provide exceptional customer service, ensuring that customers are satisfied with their shopping experience.
    • Direct customers to the location of articles sought, ensuring that they are able to find what they need.
    • Keep stock clean and in order, ensuring that it is presented in a way that is appealing to customers.
  • Reporting and Administration
    • Prepare reports on sales volumes, merchandising, and personnel matters, ensuring that they are accurate and up-to-date.
    • Manage cash, ensuring that it is handled in accordance with company policies.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a retail environment.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Ability to lift up to 13.5 kg (30 lbs).
What We Offer
  • Competitive Salary
  • Health Care Plan
  • Permanent Employment
  • 40 hours per week