Parking Operations Specialist
3 weeks ago
Paladin Security is seeking a dedicated and customer-focused Parking Operations Specialist to join our team. In this role, you will be the primary point of contact for individuals seeking assistance with parking-related inquiries and concerns.
As a Parking Operations Specialist, you will play a vital role in ensuring smooth operations within our parking facilities. Your responsibilities will encompass handling both inbound and outbound calls, providing clear directions, and resolving issues promptly and efficiently.
Responsibilities:- Provide exceptional customer service by addressing inquiries regarding parking procedures, payment options, and access control.
- Assist the public with utilizing pay machines, mobile applications, and provide accurate directions within parking facilities.
- Maintain detailed records of all interactions through database entries and case management systems.
- Verify staff access permissions, process parking payments, and generate email receipts for transactions.
- Coordinate with security personnel, maintenance teams, and technicians to address site concerns and ensure operational efficiency.
- Develop a comprehensive understanding of parking and access control systems to effectively resolve technical issues.
- Contribute to daily office tasks, including paperwork processing and monthly statement preparation.
- Minimum two years of experience in a call center environment.
- Strong typing skills (minimum 40 words per minute) and proficiency in computer applications.
- Excellent communication skills, including fluency in English and the ability to accurately comprehend and respond to inquiries.
- Prior experience in call center operations, dispatching, customer service, or the parking industry is highly desirable.
High School Diploma or equivalent.
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Parking Operations Specialist
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Edmonton, Alberta, Canada Paladin Security Full timeAbout Paladin Security Paladin Security is dedicated to making the world safer and friendlier. We believe in hiring the best talents, promoting from within, and providing high-quality service. Parking Operations Specialist We are seeking a highly motivated and customer-focused Parking Operations Specialist to join our team. In this role, you will be...
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Parking Ambassador
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Parking Ambassador
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Operations Specialist
2 days ago
Edmonton, Alberta, Canada Sephora Full timeJob SummaryWe are seeking a highly organized and detail-oriented Operations Specialist to join our team at Sephora. As an Operations Specialist, you will work closely with the Operations Supervisor to maintain stockroom organization and merchandise updates.Key ResponsibilitiesClient ServiceProvide exceptional customer service to clients during store business...
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