Student Financial Assistance Specialist

3 weeks ago


Burnaby, British Columbia, Canada British Columbia Institute of Technology Full time

Position Overview

The Financial Aid division at BCIT is seeking a temporary, full-time Student Financial Assistance Specialist. This position provides essential support services and aids students in navigating financial aid processes. Below are the key responsibilities:
  • Responds to inquiries regarding student financial support
  • Keeps abreast of financial aid regulations and offerings
  • Delivers information about financial assistance programs and eligibility criteria
  • Refers students to the Advisor team when necessary
  • Assists with the completion of forms for various financial aid programs
  • Evaluates applications for thoroughness and correctness
  • Verifies student enrollment information for aid qualification
  • Supports compliance reporting and resolves issues
  • Aids in communication and correspondence with students
  • Ensures the precision of financial transactions
  • Collaborates with internal and external stakeholders for streamlined processes
  • Assists in maintaining databases and generating reports
  • Participates in Records Custodian training
  • Performs other related tasks as assigned

Qualifications

Education:
  • Completion of Grade 12 and a 2-year post-secondary diploma in office or business administration
Experience:
  • Minimum of 2 years of general experience, including 1 year in student financial assistance or customer service
  • Basic understanding of Awards programs
Software/Computer Skills:
  • Proficient in MS Office, particularly Excel
  • Experience with enterprise systems and online navigation
  • Exceptional communication and interpersonal abilities
  • Strong organizational skills and problem-solving aptitude

Additional Information

Benefits – Why Consider Joining Us
  • Competitive salary
  • 15 days of annual leave
  • Employer-sponsored extended health and dental coverage
  • Defined benefit pension scheme
  • Flexible working arrangements
  • Opportunities for professional development
  • Access to BCIT Flexible Learning courses
  • Wellness and Employee Assistance programs
BCIT is committed to diversity and inclusion. We are an equal opportunity employer and welcome applications from all backgrounds.

The British Columbia Institute of Technology acknowledges the traditional territories of the Coast Salish Nations.



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