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Assistant Store Manager

2 months ago

Saskatoon, Saskatchewan, Canada Michaels Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Michaels. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of the store, leading a team of sales associates, and driving sales growth and customer satisfaction.

Key Responsibilities
  • Store Operations: Supervise and lead the store team to achieve sales and profit goals, while maintaining a high level of customer service and store appearance.
  • Team Management: Hire, train, and develop sales associates to achieve their full potential, and ensure they have the necessary skills and knowledge to provide excellent customer service.
  • Inventory Management: Oversee the receipt, storage, and display of merchandise, ensuring that stock levels are maintained and that the store is well-stocked and visually appealing.
  • Visual Merchandising: Work with the store team to create visually appealing displays and fixtures that showcase our products and drive sales.
  • Customer Service: Ensure that all customers receive a high level of service, and that their needs are met in a timely and efficient manner.
  • Loss Prevention: Identify and implement strategies to prevent loss and shrinkage, and ensure that all store policies and procedures are followed.
  • Reporting and Analysis: Provide regular sales and operational reports to store management, and analyze data to identify trends and areas for improvement.
Requirements
  • Experience: 2+ years of retail management experience, preferably in a similar role.
  • Education: High school diploma or equivalent required; degree in business or related field preferred.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent customer service skills, with the ability to handle customer complaints and issues in a professional and courteous manner. Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a clear path for career development and advancement.
  • Collaborative Work Environment: We have a collaborative and supportive work environment, with a team-oriented culture that values diversity, equity, and inclusion.