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Operations Supervisor

3 months ago

Vernon, British Columbia, Canada C-Lovers Fish & Chips Vernon Full time
Position Overview

As a Shift Manager at C-Lovers Fish & Chips Vernon, you will play a crucial role in overseeing daily operations and ensuring a high standard of service. Your leadership will guide our team in delivering exceptional customer experiences while maintaining operational efficiency.

Key Responsibilities
  • Staff Training: Instruct team members on their job responsibilities, hygiene practices, and safety protocols.
  • Inventory Management: Assess and determine the necessary ingredients and supplies for meal preparation.
  • Customer Relations: Address and resolve customer inquiries and complaints effectively.
  • Reporting: Prepare and present operational reports to management.
  • Scheduling: Create and manage staff work schedules to ensure adequate coverage.
  • Health and Safety Compliance: Ensure adherence to health and safety regulations.
  • Cost Management: Analyze product and service costs to maintain profitability.
  • Performance Evaluation: Conduct reviews to assess employee performance and provide feedback.
  • Financial Oversight: Balance cash registers and complete necessary financial documentation.
  • Customer Service: Deliver outstanding service to enhance customer satisfaction.
  • Inventory Organization: Maintain an organized inventory system.
  • Operational Leadership: Plan, direct, and evaluate daily operational activities.
Qualifications

Education: Completion of secondary school or equivalent experience is required.

Experience: A minimum of 1 year of relevant experience in a supervisory role is preferred.

Employment Type: Permanent position with a work schedule of 32 to 40 hours per week.

Language: Proficiency in English is required.

Employer Recognition

C-Lovers Fish & Chips Vernon is a recognized employer committed to providing a supportive work environment.