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Nanaimo, British Columbia, Canada Subway Nanaimo Full timeJob Title: Shift ManagerWe are seeking a highly motivated and organized Shift Manager to join our team at Subway Nanaimo. As a Shift Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of our restaurant.Key Responsibilities:Establish and implement work schedules to meet business...
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Shift Manager
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Shift Manager
2 months ago
We are seeking a highly motivated and experienced Shift Manager to join our team at Subway Nanaimo. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Team Leadership: Supervise and coordinate the activities of food service staff, providing guidance and support to ensure excellent customer service and food quality.
- Operations Management: Establish methods to meet work schedules, manage inventory, and maintain a clean and safe work environment.
- Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure team members are equipped to succeed.
- Customer Service: Ensure that food and service meet quality control standards, address customer complaints or concerns, and provide a positive dining experience.
- Financial Management: Prepare budget and cost estimates, manage cash handling and inventory, and maintain accurate records.
- Recruitment and Hiring: Hire food service staff, conduct interviews, and make recommendations for hiring.
- Reporting and Compliance: Prepare and submit reports, maintain accurate records, and ensure compliance with health and safety regulations.
- Accessibility: Provide physical accessibility accommodations, visual accessibility accommodations, and auditory accessibility accommodations to ensure equal access for all employees and customers.
- Support for Newcomers and Refugees: Participate in government or community programs that support newcomers and refugees, assist with immediate settlement needs, and support social and labor market integration.
- Support for Youth: Participate in government or community programs that support youth employment, offer on-the-job training, and provide mentorship opportunities.
- Support for Veterans: Participate in government or community programs that support Veterans, offer mentorship opportunities, and provide awareness training to create a welcoming work environment.
- Support for Indigenous People: Participate in government or community programs that support Indigenous people, offer mentorship opportunities, and provide cultural competency training.
- Support for Mature Workers: Participate in government or community programs that support mature workers, offer mentorship opportunities, and provide phased retirement options.
- Support for Visible Minorities: Participate in government or community programs that support visible minorities, offer mentorship opportunities, and provide diversity and cross-cultural training.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service or related role.
- Language: English.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional growth.
- Supportive Work Environment: A supportive and inclusive work environment that values diversity and promotes employee well-being.
