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Document Support Specialist
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About Cooke Inc.
Cooke is a global seafood company with operations spanning North America, Europe, South America, and Australia. Our success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who contribute to the local economies and communities where we operate.
The Role: Document Support Specialist
We are seeking a detail-oriented and organized Document Support Specialist to join our growing team in Saint John. This role will play a vital part in ensuring smooth logistics operations by providing administrative support, managing documentation, and assisting Logisticians.
Responsibilities:
- Collaborate closely with Logisticians to ensure daily administrative tasks and documentation requirements are met.
- Maintain both physical and electronic document storage systems, keeping the Transportation Management System (TMS) up-to-date.
- Provide operational and TMS system support to Logisticians.
- Process manual and electronic vendor invoices for approval.
- Conduct freight claim investigations.
- Perform other duties as assigned.
Qualifications:
- A college diploma or an equivalent combination of education, certification, and relevant experience.
- Experience in 3rd party logistics or a Traffic Department for a large Shipper is highly valued.
- Ability to participate in an on-call after-hours rotation.
- Entrepreneurial spirit with a proactive and can-do attitude.
- Strong analytical and problem-solving skills.
- Excellent organizational skills with the ability to plan, prioritize, and manage multiple tasks effectively.
- Proficiency in reading, preparing, and understanding product shipment information from various order, shipping, and customs documents.
- Ability to work independently, as part of a team, and with colleagues across multiple locations.
- Meticulous attention to detail with effective time management, project management, and organizational skills.
- Strong verbal, written, and interpersonal communication skills that foster productive working relationships with co-workers, clients, and business partners.
- Experience with ERP and/or other Transportation Management Systems (TMS).
- Proficiency in Windows, Excel, Word, and TMS-related software.
