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Technical Support Specialist

2 months ago

Wetaskiwin, Canada 1957092 Alberta Corp. Full time

We are seeking a highly skilled User Support Technician to join our team at 1957092 Alberta Corp.

Key Responsibilities:

  • Provide exceptional technical support to our clients via phone, email, and in-person interactions.
  • Assist with troubleshooting and resolving technical issues in a timely and efficient manner.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay up-to-date with industry trends and emerging technologies to provide expert advice and guidance.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3-5 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.