Digital Infrastructure Specialist

1 month ago


Canada Alberta Financial Services Corporation Full time
About Us

Agriculture Financial Services (AFSC) has been a trusted partner for Alberta's agricultural producers and agribusinesses for over 80 years, providing loans, crop insurance, and farm income disaster assistance.

Job Description

We are seeking a highly skilled Digital Infrastructure Specialist to join our Digital Services Foundation team. As a key member of our team, you will be responsible for monitoring and performing frontline systems diagnostics, assisting in problem resolution of AFSC's Technology Infrastructure, and providing on-call advice and assistance to users.

Key Responsibilities
  • Monitor and perform frontline systems diagnostics to ensure the stability and performance of AFSC's Technology Infrastructure.
  • Assist in problem resolution of AFSC's Technology Infrastructure in accordance with AFSC's best practices.
  • Provide on-call advice and assistance to users to resolve accurately assigned Service Desk calls within agreed service levels.
  • Develop and support installation/implementation of infrastructure operations procedures for implementing changes into the virtualization environment.
  • Assist with quality assurance for Infrastructure deliverables and project deliverables to be transitioned into baseline support and installation documentation.
Requirements
  • Degree or diploma in Computer Science or Technology.
  • 5 years of IT systems administrative experience.
  • Experience working in a multi-vendor environment is considered a definite asset.
What We Offer
  • Health, dental, and vision benefits on your first day of employment.
  • Annual health spending account.
  • Corporate functions.


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