Digital Infrastructure Specialist
1 month ago
Agriculture Financial Services (AFSC) has been a trusted partner for Alberta's agricultural producers and agribusinesses for over 80 years, providing loans, crop insurance, and farm income disaster assistance.
Job DescriptionWe are seeking a highly skilled Digital Infrastructure Specialist to join our Digital Services Foundation team. As a key member of our team, you will be responsible for monitoring and performing frontline systems diagnostics, assisting in problem resolution of AFSC's Technology Infrastructure, and providing on-call advice and assistance to users.
Key Responsibilities- Monitor and perform frontline systems diagnostics to ensure the stability and performance of AFSC's Technology Infrastructure.
- Assist in problem resolution of AFSC's Technology Infrastructure in accordance with AFSC's best practices.
- Provide on-call advice and assistance to users to resolve accurately assigned Service Desk calls within agreed service levels.
- Develop and support installation/implementation of infrastructure operations procedures for implementing changes into the virtualization environment.
- Assist with quality assurance for Infrastructure deliverables and project deliverables to be transitioned into baseline support and installation documentation.
- Degree or diploma in Computer Science or Technology.
- 5 years of IT systems administrative experience.
- Experience working in a multi-vendor environment is considered a definite asset.
- Health, dental, and vision benefits on your first day of employment.
- Annual health spending account.
- Corporate functions.
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