Crisis Intervention Specialist

1 month ago

Vaughan, Ontario, Canada Mackenzie Health Full time

Job Title: Crisis Worker

Job Summary:

Mackenzie Health is seeking a skilled Crisis Worker to join our team. As a Crisis Worker, you will provide comprehensive psychiatric assessments and consultation to determine the appropriate treatment needs and disposition of patients presenting in the Emergency Department, referred for internal psychiatric consultation within Mackenzie Health, and patients referred to the Adult Outpatient Mental Health Urgent Clinic.

Key Responsibilities:

  • Manage facilitating linkages as appropriate to services and supports in the Hospital and the wider community.
  • Deliver patient/family focused care with an emphasis on assessment, education, prevention, maintenance, and restoration of health in a supportive and culturally sensitive manner.
  • Contribute to safe, quality care by managing high volume and varied work assignments with accuracy and flexibility and in a timely fashion.
  • Provide team leadership towards supporting current model of service and coordinates intake process with Patient Flow processes.
  • Provide consultation and clinical support as required to colleagues and community agencies on an individual basis to facilitate resolutions to issues.
  • Liaise with members of inter-professional team to ensure excellence in client care.
  • Respond to all information requests through telephone, mail, and email, for prospective clients and their caregivers.

Requirements:

  • Graduate of a recognized diploma/degree program in nursing with a certificate in Mental Health/Psychiatry (certificate preferred) or Masters of Social Work degree from accredited University.
  • Current Registration with the College of Nurses of Ontario or Member of Ontario College of Certified Social Workers (OCCSW).
  • Minimum of 5 years recent in Mental Health, with clinical experience specific to Emergency Department.

Preferred Qualifications:

  • Bilingualism in French/English an asset.

Working at Mackenzie Health:

Mackenzie Health is a leading healthcare provider in the community, and we are committed to providing an exceptional experience for our staff and clients. We are a dynamic and innovative organization that values excellence, leadership, and empathy.

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