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Seasonal Customer Service Representative

3 months ago

Nelson, Canada WhiteWater Ski Resort Full time

About WhiteWater Ski Resort

WhiteWater Ski Resort is a premier destination for winter and summer recreation, offering thrilling water sports and snow activities. We are committed to providing exceptional customer service and creating unforgettable experiences for our guests.

Job Overview

We are seeking enthusiastic individuals to join our team as Seasonal Customer Service Representatives. In this role, you will be the first point of contact for our guests, assisting them with inquiries, reservations, and general information. Your positive attitude and dedication to customer satisfaction will contribute to a welcoming and enjoyable experience for everyone.

Responsibilities

  • Provide friendly and efficient customer service to guests via phone, email, or in person.
  • Answer questions about resort amenities, activities, and policies.
  • Process reservations and payments accurately.
  • Resolve guest concerns promptly and professionally.
  • Maintain a clean and organized work environment.

Qualifications

  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency with computer systems and software applications.
  • Teamwork and collaboration skills.