Culturally Sensitive Service Provider

2 months ago

Hamilton, Ontario, Canada Hamilton Regional Indian Centre Full time
Job Summary

The Hamilton Regional Indian Centre is a non-profit organization dedicated to serving the urban Aboriginal population of the Greater Hamilton area. We are seeking a highly skilled and culturally sensitive individual to join our team as a Program Worker for the HRIC Homelessness Drop-in Centre.

Key Responsibilities
  • Work collaboratively with the Program Coordinator and other staff to create a culturally safe and appropriate space for our most vulnerable Indigenous brothers and sisters.
  • Act as a first point of contact for those accessing the Drop-in and facilitate effective delivery of meals and programming as required.
  • Develop and maintain lasting working relationships with community members, stakeholders, and colleagues.
  • Prepare and distribute food, drinks, and supplies to community members.
  • Provide crisis intervention, de-escalation, and conflict resolution services as needed.
Requirements
  • 2-year post-secondary education in Indigenous Studies, Social Service work, or a combination of equivalent and relevant education.
  • 2-years of demonstrated and related work experience within an Indigenous organization or community, homelessness and/or social service setting, or a combination of equivalent experience as deemed relevant by the Executive Director.
  • Strong knowledge and awareness of Indigenous culture and history, with particular emphasis on the impacts of trauma, family violence, and community outreach.
  • Demonstrated ability to build and maintain lasting working relationships.
  • Ability to prepare and distribute food, drinks, and supplies to community members.
  • Training and/or experience in crisis intervention, de-escalation, and conflict resolution.
  • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
  • Advanced skills in the use of Microsoft Office applications and 365.
  • First Aid or CPR certification.
  • Non-Violent Crisis Intervention certification.
  • Satisfactory Criminal Record check (CPIC) or Vulnerable Sector Search (if applicable).
What We Offer
  • A highly flexible organization offering additional compensation including 5 paid cultural days, 4 paid holidays beyond mandatory Employment Standards, paid shutdown over the Christmas holiday week, and health benefits.
  • A commitment to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.
  • A commitment to upholding the human rights of those participating in the hiring process and throughout the course of employment.
  • A preference for Indigenous candidates who possess the requisite skill sets and experience.

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