Food Service Team Lead
4 weeks ago
Wild Wings is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.
Key Responsibilities:- Supervise and coordinate the activities of food service staff, ensuring that all tasks are completed efficiently and effectively.
- Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
- Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
- Hire and manage food service staff, fostering a positive and productive work environment.
- Ensure that food and service meet quality control standards, maintaining a clean and safe working environment.
- Address customer complaints and concerns, providing exceptional customer service and resolving issues promptly.
- Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
- Prepare and submit reports, highlighting key performance indicators and areas for improvement.
- Establish work schedules, ensuring adequate staffing and minimizing overtime.
- 1 year to less than 2 years of experience in a food service environment.
- Permanent employment with a minimum of 30 to 40 hours per week.
- Fluency in English, with excellent communication and interpersonal skills.
Fast-paced environment with a focus on customer satisfaction and quality service. Standing for extended periods and physically demanding tasks are required.
Personal Suitability:- Client focus and efficient interpersonal skills.
- Flexibility and ability to work in a team environment.
- Dependability and commitment to delivering exceptional results.
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