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HVAC Sales Representative
2 months ago
Opportunity Overview
The Hayter Group, an Aecon company, is expanding its energy solutions business in Ontario, focusing on residential heating and cooling technologies. This includes a wide range of products such as furnaces, geothermal systems, heat pumps, and solar solutions for new build and retrofit homes.
Job Summary
The HVAC Sales Representative will report to the Senior Sales Manager to build the business in residential heating and cooling technologies by selling HVAC products, including heat pumps, furnaces, air conditioners, and water heaters to residential homeowners.
Key Responsibilities
- Assess, size, price, and present HVAC solutions in the residential sector and obtain new business in the HVAC market through inbound and self-generated leads.
- Build and maintain long-term customer relationships.
- Provide effective and efficient delivery of customer-based utilization services for equipment selection, sizing, quoting, selling to the customer, and ensuring the equipment is installed as per customer request with professionalism and excellent customer service.
- Manage inbound leads to size, scope, and assess technical and physical replacement requirements.
- Prepare pricing, proposals, contracts, and assist with project coordination and customer communication where required.
- Maintain a CRM database for accounts and opportunities, as well as the collection of customer information and general market intelligence.
- Conduct canvassing and selling to new and existing customers.
- Deliver excellent customer service based on a thorough understanding of the operating model.
- Manage and resolve customer issues and concerns.
- Provide financial KPI around pricing and margins.
Requirements
- Undergraduate degree in Business Administration or equivalent working experience.
- 1-5 years of sales experience or a customer-facing role.
- Good computer skills is considered an asset.
- Industry knowledge in a sales capacity is considered an asset.
- HRAI Certification for HVAC programs and designs is considered an asset.
- Proven results on delivery of performance objectives and sales targets (meeting or exceeding goals).
- Excellent communication and interpersonal skills.
- In-home sales experience is considered an asset.
- Proven results on delivery of performance objectives and quality targets.
- Ability to work flexible working hours, including evenings and weekends as required.
