Case Manager, Indigenous Mental Health Specialist
2 days ago
We are seeking a skilled Case Manager, Indigenous Mental Health Specialist to join our team at Fraser Health. As a Case Manager, you will work with Indigenous clients in Community Programs, providing clinical services and working closely with a multidisciplinary team to assess clients' mental health and substance use status, formulate a plan of care, implement planned care, and evaluate outcomes.
Key Responsibilities:- Work with Indigenous clients in Community Programs, providing clinical services and working closely with a multidisciplinary team.
- Assess clients' mental health and substance use status, formulate a plan of care, implement planned care, and evaluate outcomes.
- Collaborate with clients, caregivers, facility managers, and staff of relevant community and regulatory agencies to provide comprehensive care.
- Participate in planning and developing mental health and substance use services.
- Provide community mental health and substance use education.
- Organize educational events as needed.
- Function as a primary therapist and case manager, providing diagnostic client assessment and short and long-term individual, group, and family mental health and concurrent disorder therapy.
- Manage cases and formulate treatment plans and goals in conjunction with facility staff.
- Use crisis intervention and outreach as required.
- Facilitate clients' utilization of appropriate community services and rehabilitative programs.
- Utilize available community resources to develop supportive and rehabilitative programs for adults and their families.
- Make arrangements for clients to be admitted to hospital when required.
- Provide client care linkages between community mental health and substance use services and acute care facilities.
- Liaise with community outpatient clinics and treatment programs.
- Exchange relevant client information and receive information about the status and background of clients who will be discharged or referred.
- Assess clients for placement to and discharge from care facilities.
- Make arrangements for client placement and care in care facilities.
- Follow up with clients by visiting them at their accommodation and assessing the appropriateness of the facility and the level of care.
- Adjust placements as required.
- Provide support and direction to clients requiring enhanced case management.
- Provide follow-up care and services as required.
- Update the Clinical Coordinator on the status of client treatment and progress.
- Maintain client records and statistics, prepare reports, and complete forms as required.
- Advocate on behalf of clients.
- Act as a resource for clients and their families.
- Provide education to clients, their families, and staff of care facilities and other agencies.
- Participate in quality improvement and risk management activities for assigned area.
- Participate as a member of local committees and advisory boards.
- Participate in clinical research and program evaluation activities.
- Bachelor's Degree in Social Work, Clinical Counselling, or other relevant health-related discipline.
- Current full registration with the BC College of Social Workers, or current Canadian Certified Counsellor (CCC), or BC Registered Clinical Counsellor (RCC) designation.
- Two years' relevant clinical experience in either a psychiatric acute, community, or outreach setting, including one year of experience working with Indigenous clients, or an equivalent combination of education, training, and experience.
- Valid B.C. driver's license and access to personal vehicle for business-related purposes.
- Demonstrated knowledge and understanding of Indigenous cultural practices and beliefs with reference to mental health and substance status.
- Demonstrated counselling, client assessment, and case management skills.
- Demonstrated ability to communicate effectively in English, both verbally and in writing, including empathic and respectful communication appropriate to the situation.
- Demonstrated ability to establish rapport with clients, families, and members of the interdisciplinary team, and including the ability to effectively network with other services and agencies.
- Demonstrated ability to prioritize and organize work.
- Demonstrated ability to work independently with minimal supervision.
- Knowledge of the principles, practices, and theories of Social Work/Clinical Counselling as applied to Indigenous populations.
- Knowledge of community resources and methods of accessing them, with particular application to Indigenous communities.
- Comprehensive knowledge of emergency triage procedures, mental health status assessment, and counselling principles and interview techniques.
- Working knowledge of psychopharmacology, crisis theory, and de-escalation techniques.
- Working knowledge of DSM V Multiaxial or International Classification of Diseases 10 Diagnosis.
- Physical ability to carry out the duties of the position.
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