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Part-Time Cage Associate

3 months ago


Brantford, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Part-Time Cage Associate. As a key member of our team, you will be responsible for managing cash transactions, providing exceptional customer service, and maintaining a high level of accuracy in a fast-paced environment.

Key Responsibilities
  • Cash Handling: Handle cash transactions, including foreign currency exchange, traveler's cheques, short pays, over payments, cash counts, coins, and bills.
  • Discrepancy Monitoring: Monitor and report all discrepancies and suspicious cash activities.
  • Value Chip Redemption: Redeem value chips and gaming tickets for cash.
  • Racing Ticket Sales: Sell racing tickets, vouchers, racing programs, and value chips as required.
  • Machine Fill Verification: Verify and process machine fills, machine jackpots, cancelled credits, table fills, and credits.
  • Float Management: Issue opening floats to Slot Attendants, reconcile closing floats, transfer, and store floats, keys, and record-keeping documents.
  • Transaction Documentation: Document and reconcile transactions, and may reconcile bank deposits and prepare revenue reports.
  • Communication: Communicate effectively with all operational departments and build strong working relationships with guests and team members.
  • Regulatory Compliance: Ensure compliance with licensing laws, health and safety, and other statutory regulations.
Requirements
  • Education: High School Diploma; post-secondary education an asset.
  • Experience: Minimum 1 year of experience in high-volume cash handling.
  • Licensing: Ability to successfully obtain a Gaming License.
  • Customer Service: Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication.
Work Environment

The Part-Time Cage Associate will work in a regular casino and cage environment, standing or sitting for long periods of time, and may be required to work non-traditional hours.

About Us

CB Canada is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.