Banquet Captain

2 weeks ago


Thunder Bay, Ontario, Canada Silver Hotel Group Full time

Exciting Opportunity: Banquet Captain at Silver Hotel Group

The Silver Hotel Group is currently seeking a highly skilled and experienced Banquet Captain to join our dynamic team. As a Banquet Captain, you will be responsible for supervising the banquet staff and coordinating all food and beverage services within the banquet department.

Key Responsibilities:

  • Meet and greet guests in a friendly and warm manner, providing exceptional customer service and ensuring a positive experience for all attendees.
  • Coordinate with event hosts on all aspects of the banquet function, including menu planning, seating arrangements, and audiovisual equipment setup.
  • Plan and organize banqueting department functions, including weddings, conferences, and corporate events.
  • Oversee setup and breakdown of banquet rooms, ensuring that all equipment and supplies are in working order and that the space is clean and well-maintained.
  • Respond quickly and accurately to guest requests, resolving any issues or concerns in a timely and professional manner.
  • Display excellent customer relation skills, building strong relationships with clients and colleagues alike.

Requirements:

  • Knowledge of various banquet and food service techniques, including menu planning, food preparation, and presentation.
  • Experience with Point of Sales and Banqueting software, including inventory management and financial reporting.
  • Prior experience as a Banquet Server or Captain in an upscale hotel, with a proven track record of success in a fast-paced and dynamic environment.

Physical Aspects of Position:

  • Frequent walking and standing, with the ability to move quickly and efficiently throughout the hotel and banquet spaces.
  • Ability to bend and climb stairs, with the ability to lift and carry items up to 50 lbs.
  • Reach with hands and arms in any direction, with the ability to work in a fast-paced and dynamic environment.

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