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Technical Support Specialist

2 months ago

Wetaskiwin, Canada Techise Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Techise. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, resolving technical issues, and ensuring that our customers have a positive experience with our products and services.

Key Responsibilities
  • Provide technical support and assistance to customers via phone, email, and in-person
  • Resolve technical issues and troubleshoot problems with computer hardware and software
  • Install, configure, and maintain computer hardware and software
  • Provide training and guidance to customers on the use of our products and services
  • Collaborate with other teams to resolve complex technical issues
Requirements
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance