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Shift Manager

2 months ago


Abbotsford, British Columbia, Canada Taco Del mar Full time
About the Role

We are seeking a highly skilled Shift Manager to join our team at Taco Del Mar. As a Shift Manager, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate our food service team to deliver outstanding customer service and maintain a clean and safe work environment.
  • Train and Develop Staff: Provide training and guidance to new staff members, ensuring they have the skills and knowledge to excel in their roles.
  • Hire and Manage Staff: Recruit, hire, and manage a team of food service staff, ensuring they meet our high standards of quality and customer service.
  • Quality Control: Ensure that all food and service meet our quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that every customer leaves satisfied.
  • Operations Management: Maintain accurate records of stock, repairs, sales, and wastage, and develop and implement policies and procedures for daily operations.
  • Stock Management: Order stock and manage inventory levels to ensure that we have the necessary supplies to meet customer demand.
Support for Newcomers and Refugees
  • Participate in Community Programs: Participate in government or community programs that support newcomers and refugees, promoting social and labour market integration.
  • Assist with Settlement Needs: Assist with immediate settlement needs of newcomers and refugees, including housing, transportation, and other essential services.
  • Facilitate Access to Resources: Facilitate access to community resources, language training, and skills training to support the social and labour market integration of newcomers and refugees.
Support for Youth
  • Participate in Youth Employment Programs: Participate in government or community programs that support youth employment, promoting social and labour market integration.
  • Offer On-the-Job Training: Offer on-the-job training tailored to youth, providing them with the skills and knowledge to excel in their roles.
  • Provide Awareness Training: Provide awareness training to employees to create a welcoming work environment for youth.
Support for Indigenous People
  • Participate in Indigenous Support Programs: Participate in government or community programs that support Indigenous people, promoting social and labour market integration.
  • Provide Cultural Competency Training: Provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Facilitate Access to Elders: Facilitate access to Elders who can offer support and guidance to Indigenous workers.

Work Environment: Our work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and maintaining a clean and safe work environment.

Language: English

Hours: 30-36 hours per week