Client Care Specialist

3 weeks ago


Windsor, Ontario, Canada CB Canada Full time
About the Role

We're seeking a skilled Client Care Specialist to join our team at CB Canada. As a key member of our mortgage team, you'll play a vital role in ensuring our clients receive exceptional service and support throughout the loan process.

Key Responsibilities
  • Communicate effectively with clients to gather necessary loan documents and information
  • Work closely with clients to move them through the loan approval process
  • Collaborate with internal teams to ensure seamless communication and a positive client experience
  • Meet production goal numbers and quality metrics
What We Offer

At CB Canada, we're committed to providing a supportive and inclusive work environment that fosters growth and development. As a Client Care Specialist, you'll have the opportunity to work with a talented team, develop your skills, and make a real impact on our clients' lives.

Requirements
  • 1 year of client service representative experience
  • Foundational knowledge of the mortgage industry
  • Type speed of 40 wpm or better
Preferred Qualifications
  • Foundational knowledge of the mortgage industry
  • 1 year of client service representative experience
  • Type speed of 40 wpm or better
Why Join Us?

At CB Canada, we're passionate about delivering exceptional service and support to our clients. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional client experiences, we'd love to hear from you



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