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Securities Operations Analyst

3 months ago

Montreal, Quebec, Canada Banque Nationale Full time

Are you interested in becoming a vital part of a dynamic team at Banque Nationale? As a Securities Operations Analyst, you will play a key role in managing client inquiries effectively while contributing positively to the overall experience of clients, the institution, and your colleagues. Join our Operations division where your responsibilities will include account management, transaction processing, and providing essential operational support.

Your Key Responsibilities:

  • Address customer and partner inquiries with care and precision
  • Meet productivity and quality benchmarks
  • Collaborate with team members and align with organizational objectives
  • Identify opportunities for enhancements to improve both customer and employee satisfaction

Qualifications:

  • Completion of a college diploma or equivalent professional experience
  • Experience in customer service and/or administrative roles
  • Proficiency in Microsoft Office Suite
  • Fluency in both French and English

Language Requirements:

  • English is necessary for communication with partners who do not speak French

Essential Skills:

  • Ability to learn quickly
  • Strong communication skills
  • Proactive approach
  • Team-oriented mindset

What We Offer:

  • Competitive salary structure
  • Comprehensive health and wellness programs
  • Flexible insurance options
  • Attractive retirement savings plan
  • Employee stock purchase program
  • Support through an employee assistance program
  • Preferred banking services for employees
  • Opportunities for community engagement
  • Access to telemedicine and sleep improvement resources

About Banque Nationale:

At Banque Nationale, we pride ourselves on fostering a workplace that prioritizes human values, entrepreneurial spirit, and inclusivity. Join us in our mission to create a meaningful impact in the lives of individuals.